FeelWell Privacy Policy

1. Introduction

Feel Better Technologies Ltd ("we," "our," or "us") operates the Feel Well mobile application (the "App"). This Privacy Policy explains how we collect, use, store, and protect your personal information.

2. Information We Collect

2.1 Information You Provide

• Apple Sign In details (required for account creation)
• Health questionnaire responses
• Exercise and activity progress
• Pain tracking scores
• Daily meditation and exercise completion data

2.2 Automatically Collected Information

• Basic device information for app functionality
• App usage data for crash reporting

3. How We Use Your Information

3.1 Primary Uses

• Generating your personalized health plan
• Tracking your progress
• Providing exercise recommendations
• Syncing your data across devices (if enabled)

3.2 Technical Uses

• Maintaining app functionality
• Debugging and crash reporting
• Improving app performance

4. Data Security

4.1 Data Storage

• All data is encrypted using industry-standard encryption
• Access is protected by your Apple Sign In credentials
• Data is securely stored and encrypted on our servers
• We use secure HTTPS for all data transfers

5. Your Rights

You have the right to:

• Access your personal data
• Export your data
• Delete your data
• Withdraw consent at any time

6. Data Deletion

You can delete your data by:

• Using the "Delete My Data" option in Settings
• Contacting us for cloud data deletion
• All data will be permanently deleted from our servers

7. Third-Party Services

We use limited third-party services:

• Apple Sign In for secure authentication
• Apple App Store for app distribution
• Firebase for secure data storage
• No data is shared with third parties for marketing

8. Children's Privacy

The App is not intended for children under 13. We do not knowingly collect data from children under 13.

9. International Data Transfers

If you enable cloud sync:

• Data is stored in secure EU-based servers
• We comply with GDPR requirements
• We maintain appropriate safeguards for international transfers

10. Changes to This Policy

We may update this Privacy Policy. We will notify you of any changes through the App.

11. Contact Us

12. Legal Basis for Processing (GDPR)

We process your data based on:

• Your explicit consent
• The performance of our service contract
• Our legitimate interests in providing and improving the App

13. Regional Rights and Compliance

13.1 California Residents (CCPA)

• We do not sell your personal information
• You have the right to request deletion of your data
• You can access and port your data
• Contact us to exercise these rights

13.2 Indian Residents (PDPB)

13.3 Australian Residents

We comply with the Australian Privacy Principles (APPs).
Data breach notifications will be made within 30 days.

13.4 Data Storage and Transfer

• Data is stored in secure EU-based servers
• Cross-border transfers comply with GDPR standards
• Data retention period: Until account deletion or 3 years of inactivity